swiftdesk.io
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Fundamentals
Getting started
Navigating SwiftDesk
Understanding brands
User access
Customer Support
Customer conversations
Assigning conversations
Setting up live chat
Add SwiftDesk to your website
Getting your email into SwiftDesk
Configuring email
Knowledge Bases
Understanding knowledge bases
Creating a knowledge base
Knowledge base categories
Knowledge base articles
Importing articles
Knowledge base customization
Knowledge base reporting
Knowledge base SEO
Custom domain names
Deleting articles
Deleting knowledge bases
Integrations
Slack Integration
Shopify Integration
Google Analytics Integration
Twilio Integration
Facebook Integration
Account Management
Account settings
Changing your password
Resetting your password
Notifications
Use Cases
Internal knowledge bases
Customer knowledge bases
Software documentation
FAQs
SwiftDesk FAQs
Knowledge base FAQs
Release notes
API
API Introduction
Conversations API
Fundamentals
Learn how to get started with the SwiftDesk customer service platform. Support your customers with email, live chat and self-service knowledge bases.
Getting started
Navigating SwiftDesk
Understanding brands
User access
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